In the fall of 2014, the City of Knoxville contracted with ETC Institute of Olathe, Kansas, to conduct a community survey assessing residents' satisfaction with how the City delivers services, and to help set priorities for the City to spend tax dollars wisely.
Questions were asked regarding satisfaction with:
Perceptions of the City
Parks and Facilities
Fire and Emergency Medical Services
We received a total of 391 responses, broken down as follows: